Terms & Conditions
Welcome to Once Upon India (OUI). This Privacy Policy applies to your use of the website of Once Upon India, accessible at onceuponindia.com, but does not apply to any third-party websites that may be linked to it, or any relationships you may have with businesses listed on our site. The terms "we," "our," and "us" refer to Once Upon India, and the terms "you," "your," and "User" refer to you, as a user of Once Upon India. The term "Personal Information" means information that you provide to us that personally identifies you, such as your name, phone number, and email address. Our practices and procedures regarding the collection and use of Personal Information are outlined below to ensure a safe and secure experience while using our website. We have implemented reasonable security practices and procedures that are appropriate for the information assets being protected and consistent with the nature of our business. While we strive to provide security that exceeds industry standards, due to the inherent vulnerabilities of the internet, we cannot guarantee complete security of all information transmitted to us by you. By visiting this website, you agree to be bound by this Privacy Policy and consent to the collection, use, processing, and sharing of your Personal Information as described herein. By accessing our website and using our services, you agree to the following terms and conditions. Please read them carefully. 1. Personal Data Collection: OUI does not collect any personal data directly through our website. We respect your privacy and ensure that your browsing experience remains anonymous. 2. Payment and Data Collection via Razorpay: ● We use RazorPay, a third-party payment gateway, to facilitate payments for our events and services. When you make a payment through RazorPay, certain personal information, including your email address, contact number, name, and address, is collected by RazorPay. ● This information is used exclusively to process your payment and to communicate with you about our upcoming Baithaks and other related events. ● OUI does not store, process, or have access to your payment information. 3. Data Sharing: ● OUI does not share your personal data with any third parties. The information collected through RazorPay is solely used for the purposes mentioned above and is protected under Razorpay's privacy and data security policies which are mentioned here Razorpay Privacy Policy 4. Communications: ● By providing your email address and contact information during the payment process, you consent to receive communications from OUI regarding upcoming events, Baithaks, and other relevant updates. You may opt out of these communications at any time by contacting us or using the unsubscribe link in our emails. 5. Third-Party Services: ● Our website may contain links to third-party websites or services, including RazorPay. OUI is not responsible for the content, privacy policies, or practices of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit. 6. Changes to Terms and Conditions: ● OUI reserves the right to modify these terms and conditions at any time. Any changes will be posted on this page, and the effective date will be updated accordingly. Continued use of our services after any changes indicates your acceptance of the new terms. 7. Intellectual Property Rights and Content Use Policy ● All intellectual property rights in the materials and content comprising the Once Upon India (OUI) platform, including but not limited to images, written content, and designs, belong to OUI or we have obtained permission from the rightful owner to use them. OUI grants you permission to use the materials and content on our platform solely for the purpose of engaging with our platform in accordance with these Terms. No other rights are granted beyond those expressly set out in these Terms. ● You are not permitted to use the “Once Upon India” name, or any of our trademarks, logos, domain names, or other distinctive brand features unless explicitly agreed upon with us in writing. ● You are welcome to freely browse the OUI platform, but access, download, print, or use the content only for your personal, non-commercial use, provided that: (a) You retain and reproduce all copyright and other proprietary notices contained within the content. (b) The content must not be modified in any way, and any illustrations, photographs, videos, or audio sequences must not be used separately from their accompanying text. (c) Your use must not infringe the rights of OUI or any third parties, including (without limitation) defamation, or infringement of the right to privacy or publicity. Our status (and that of any identified contributors) as the authors of the content and materials on the OUI platform must always be acknowledged. 8. Consequences of Breaking These Terms If you violate our Terms, Once Upon India (OUI) reserves the right, at our discretion and with or without notice to you, to temporarily or permanently suspend your access to the platform and/or deny you entry to our Events. Additionally, we may take legal action against you, and you will be required to reimburse any costs incurred by OUI as a result of your breach. We also reserve the right to report any violations to law enforcement authorities as we deem necessary.
Refunds and Cancellation Policy
1. Ticket Booking Policy:
● Once a ticket is booked for any of our events, including Baithaks, the transfer or
cancellation of the ticket is not permitted. Please ensure all booking details are accurate
before completing your purchase.
2. No Refunds:
● OUI maintains a strict no-refund policy. Once payment is processed and the ticket is
confirmed, refunds will not be entertained under any circumstances.
3. Option to Attend Future Events:
● If you are unable to attend the event for which you have purchased a ticket, you may
choose to attend one of the next three Baithaks in the Delhi NCR region.
● To exercise this option, you must notify us at least 48 hours before the scheduled event
you cannot attend. Failure to notify within this timeframe may result in forfeiture of this
option.
● This option is valid for up to three subsequent Baithaks in Delhi NCR only and is
non-transferable.
4. Event Postponement or Cancellation by OUI:
● In the rare event that OUI must postpone or cancel an event, ticket holders will be notified
promptly. You will be offered the choice to attend the rescheduled event or to use your
ticket for one of the next three Baithaks in Delhi NCR
● If you have any questions or concerns about these terms and conditions, please contact
us at.
Phone number- 9650025217
E-mail id - onceuponind@gmail.com
Address - C-86B, C Block, Sector 8, Noida, Uttar Pradesh
By using Once Upon India’s services, you acknowledge that you have read, understood, and
agreed to these terms and conditions.
Privacy Policy
1. Rules Governing your access to an event:
a. A ticket purchased for any Once Upon India (OUI) event, including our Baithaks, is a personal revocable license. This license may be withdrawn, and admission refused, at any time, subject to the terms outlined here. Before purchasing a ticket, the platform will generally inform you of any entry restrictions. OUI is not responsible for any consequences if you fail to abide by the information provided before purchase.
b. The event organizer reserves the right to refuse entry to or eject any person from the event who: is deemed by the organizer to be a safety or security risk at or near the event; is deemed by the organizer to potentially affect the enjoyment of others at the event or cause damage, nuisance, or injury, including but not limited to being drunk, under the influence of illegal drugs, or behaving in a threatening, abusive, or anti-social manner; cannot produce a valid ticket and identification if requested; or fails to comply with any reasonable onsite rules, requests by artists, or industry standards. This may be done without any liability to that person or their accompanying party.
c. When attending an OUI event, you agree not to: bring any illegal or contraband items; bring any weapons, ammunition, explosives, horns, whistles, drums, fireworks, large umbrellas, or any other items which, in our reasonable opinion, may cause danger or disruption to the event or other attendees (regardless of legality or intended purpose); or use any photographic or recording equipment unless specifically permitted by the event organizer.
d. You are responsible for safeguarding your personal property while at the event. OUI and the event organizers will not be liable for any property that is lost, stolen, or damaged during the event.
e. When attending an event, you agree to pay for any losses or damages to the property and contents caused by you or any member of your party. This excludes any damages that can be fully recovered under any applicable household insurance policies maintained by the venue owners, without loss of no-claims bonuses and subject to any excess payments.
f. If you are under the age of 18, you must obtain prior authorization, permission, and consent from your parents or legal guardians to attend an event. Attendees under 16 must be accompanied by an adult.
g. CCTV and cameras may be present at OUI events. By acquiring a ticket, you consent to being photographed, videotaped, or otherwise digitally recorded, and for your image, likeness, voice, or other information to be used by OUI. All rights to such Footage will be owned by OUI, and the Footage may be used in any media, globally and at any time, for any purpose, including commercial purposes, without compensation to you. If you prefer that your image is not used, please notify the event organizer at the event.
h. You agree to only bring your own food and/or drink to the event if expressly permitted by the platform and ensure such food/drink does not emit strong odors; leave the event quietly, in consideration of the surrounding community; follow all reasonable instructions from event organizers while at the event; and refrain from smoking at the event.
i. Please note that Baithaks are pre-set events, and no personal requests will be entertained during the event.